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How do we achieve excellent levels of satisfaction?

At LARM we are committed to customer service, this has always been one of our important pillars when developing our services. We are known for maintaining satisfaction levels above 90%, which is why below we will tell you some practices that we bear in mind and that have allowed us to provide great satisfaction to our clients:

  • We provide a service focused on Customer proximity, we understand that a mobility process goes beyond the paperwork, so we seek to make it as humane as possible.

  • We have a highly qualified team in matters of relocation, immigration and tax advice, which allows us knowledge and experience in the industry and to be able to face the handling of different types of cases.

  • Our team has great customer service skills, willing to actively listen and help all the time, in such a way that we make our service a completely personalized service to the needs and concerns of our transferred professionals and their families.

  • We maintain active communication during the processes, providing effective responses and timely solutions to our clients.

  • We provide continuous monitoring by our area in charge of customer service, in order to recognize any novelty that may arise in the service.

These are some of the practices that we take into account when providing our services. We are committed to our transferred professionals and their families. We want your mobility experience to be comfortable, bearable, close and warm. We invite you to know a little more about us and dare to take a service with us, you will surely love it.

LARM, your home away from home!

Key words:

Satisfaction, Clients, Level, Benefits, Experiences, Colombian Nationality, Support, Accompaniment, Relocation, LARM.

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This article is intellectual property of LARM Colombia SAS. It is forbidden to reproduce partially or totally the content of this post.

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